Add and update social profiles on your Creator Passport
Add each social account separately, choose what is public and understand audience-count labels.
About social profiles
Your Passport can bring your social profiles together while keeping each platform separate. You can add a profile link without adding an audience count. Adding a link does not connect your account or verify that you own it.
Before you start
Sign in to your creator account and open Creator Passport at /dashboard/passport. Choose Socials. Have the public profile URL for each platform ready. Use an account or channel link, rather than a link to an individual post.
One account per platform is currently supported. A second account on the same platform cannot be added as another Socials row. If you want to share another destination, you can add an appropriately titled public Bio link instead.
1. Add your first account
- In Socials, choose the platform in the account row.
- Paste the account's full HTTPS link into Profile URL or @handle. A full link is the clearest option; shorthand handles are supported only for some platforms.
- Leave Audience count (optional) blank, or enter a current whole-number count. Use the actual number, such as
1250, rather than1.25K. Do not enter an estimate as if it were measured. - Review Show on my public Passport. A new row starts with this selected. Clear it if you do not want that account displayed publicly, then save the row.
- Select Save [platform], such as Save Instagram. Wait for a successful saved-account message before leaving the section.
A filled-in row is not a saved account. Each row saves separately.
2. Add another platform
Select + Add another platform. A new row opens while your earlier rows remain in place. Choose an unused platform, add its profile URL and save it separately.
If a platform option is unavailable, check whether you already have a row for it. The editor supports one Socials row per platform, including rows you have started but not yet saved.
3. Understand the source label
| Label in the editor | What it tells you |
|---|---|
| Not saved | The account row has not been saved yet. |
| Manual link · not connected | You saved a profile link without an audience count. |
| Creator-reported count | The count was entered manually. It is not a platform-verified number. |
| API synced | The latest recorded sync succeeded using platform data. This does not verify ownership. |
| API data · sync needs attention | Previously obtained platform data exists, but the current sync state needs attention. |
| Edited · not saved | You changed a saved row and still need to save those changes. |
On the public Passport, shorter labels such as Manual link, Reported, API data or Past API data may appear. Treat the source and its date as context, not a guarantee of future performance.
4. Try a data refresh when available
Some platform rows show Try API sync. You can use this to request audience data where the service is configured and the platform allows access. It may be unavailable or fail even when your public profile link is correct.
Read the message returned by the request. If it cannot sync, check the saved source label and any Last successful API sync date before relying on the count. You can use Save [platform] for a manual link instead. Leave the count blank if you do not have a current, accurate number.
API sync does not give BornForCreator permission to post for you and does not establish account ownership. Do not describe your profile as verified because a count was fetched.
5. Edit, hide or remove an account
To update a URL or count, edit that account's row and use its Save [platform] button. Cancel edits restores the row's saved values.
To hide the account from your Passport, clear Show on my public Passport and save that row. Hiding it and removing it are different actions.
Remove [platform] removes the row. For a saved account, it sends the removal request immediately; there is no separate confirmation step in the editor. Use it only when you want to remove the account. Removing an unsaved row discards that row's draft.
You cannot change the platform selector on an already saved account. To add a different platform, create a new row. Do not remove the old row merely to make room unless you actually want it gone.
6. Check what visitors will see
If your Passport is already published, saved public-account changes can affect what visitors see. Use Open live Passport to review the public result. Check the destination of each link and the source of any displayed count.
Saving social rows does not publish an unpublished Passport. A draft still needs the separate publication step and its required profile details. Social accounts and counts are optional for publication in this version.
Fix a common problem
“Add a valid … profile link.”
Check that the selected platform matches the URL. Use its real account or channel address, without login details or a custom port.
My Instagram Reel or YouTube video is rejected.
Socials is for account profiles. Put individual posts, videos or playlists in Bio links, or use a suitable work URL in Selected work. A YouTube channel URL or Instagram profile URL belongs in Socials.
The count will not save.
Use a whole, non-negative number or leave it blank. Do not include K, M, currency symbols or commas in the number input.
I added a row, but it did not appear publicly.
Check that the row saved successfully, Show on my public Passport is selected and saved, and the Passport itself is published. If any request failed, use its error message to resolve the issue. Do not assume an unsaved row is public.
A save or sync failed.
Your edited row stays in the editor. Read the error before retrying. If you need help, open the Help Center and describe the platform, action and error message. Do not include a password, OTP or access token.
Before you leave
- Every account you want to keep has a successful save message.
- Each link opens the intended profile.
- Counts are accurate, or left blank.
- Visibility settings match what you want to publish.
- Public contact links contain only details you intend visitors to see.
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